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FAQs

We’ve put together some answers to our most frequently asked questions below. These cover general questions but we also have a list of FAQs about Hot Tub Delivery and Hot Tub Installation for your information.

Yes, we have lots in stock available. Please contact us to find out more or about specific chemicals.

We cannot dropship chemicals nationwide, there are stringent packing and transportation rules for most pool and hot tub chemicals so always proceed with caution if you order online. If you have an appointment with us, we will happily bring along any chemicals you require and add them to the final bill.

We stock most chemicals needed for hot tubs and pools. Chlorine, Bromine, PH adjusters, shock treatments and much more. We also stock 10 litre barrels of liquid chlorine, 25kg bags of sand filter media for pools and 25kg bags of granular salt for pools as well. Contact us if you are looking for specific chemicals you think we may not stock.

Unfortunately, we do not have a wooden pool built specifically for show purposes. We will happily provide you with lots of images of our previous builds.

Yes, you can. For those that want to wet test its best to contact us and arrange an appointment.

Our lead time for appointments tends to be seasonal, we are always much busier in Spring and Summer as more people are using their pools and hot tubs. It will vary month to month so contact us to check.

We stock smaller hot tub and pool parts. A variety of O’rings, hot tub Jets, and 1.5” pipework. We tend not to stock bigger items like pumps or heaters as normally these must be specific to an existing pool or hot tub set up. We can acquire specific parts for you on request.

We stock lots of pool maintenance equipment like poles, nets, brushes as well as vacuum heads and hoses. We also sell hot tub and pool cartridge filters, accessories, and toys.

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Servicing & repairs

Upgrades for your pool

Frequently asked questions