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Finance FAQs

We’ve put together some answers to our most frequently asked questions below. These cover Finance questions but we also have a list of FAQs about General Questions, Hot Tub Delivery and  Hot Tub Installation for your information.

We offer a variety of finance options across our different products. Interest bearing loans, buy now pay later (BNPL) agreements and interest free credit are available. Some finance options will only apply to certain products so it’s best to contact us or pop in and chat to discuss your options.

1066 Pools only act as a credit broker and not a lender. Novuna Consumer Finance (previously Hitachi Capital UK) is your lender. For any queries regarding your finance agreement or application, you must contact them.

Novuna is a trading style of Mitsubishi HC Capital UK PLC Authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348.Registered Office: Novuna House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP. Registered in Cardiff under company no. 1630491. https://www.novuna.co.uk/.

Once you have contacted us, chosen a product and paid a 10% (minimum) deposit we normally send you a link to the application. This allows us to tailor the finance agreement to your needs and allows you to complete the application at your leisure from home where you will have all the relevant information and time to properly consider the agreement.

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